City of Italy Water customers under mandated boil water order

Image: Public Notice

Public Notice (City of Italy)

Due to pump failure caused by winter freeze, and the lack of water pressure, the Texas Commission on Environmental Quality (TCEQ) has required our water system (City of Italy PWD ID # 0700028) to notify customers of the need to boil their water prior to consumption.

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking and making ice should be boiled and cooled prior to use. The water should be brought to a vigorous, rolling boil and then boiled for two minutes. In lieu of boiling, you may purchase bottled water or obtain water from some other suitable source.

When it is no longer necessary to boil the water, the water system officials will notify you that the water is safe for consumption. Instructions to discontinue boiling will be issued in the same manner as this notice.

The Italy Water Department apologizes for the inconvenience, and are dealing with the matter as quickly and effectively as possible. If you have questions concerning this matter, you may contact City Hall at 972/483-7329. Dean Carrell at 927/483-6212 or TCEQ at 512/239-4691.


Comment by John R. Droll received February 7, 6:38 am

Thanks to the Water Department employees for spending many hours working on this problem over the weekend.